![]() Cheryl did not want to be the next person to tell her sorry. Jay had told her story to people before only to hear they could not help her. It's that your insurance company cares for you, the member.”Ĭheryl reached out to Jay, who was initially hesitant to engage. This must be a scam.’ No, it's not a scam. “And the first thing they say is, ‘Through my insurance company? I've never heard of that. “We have been able to feed countless families, pay for prescriptions, even help get someone a laptop so they can enroll in classes to start school,” said Cheryl. Cheryl sees Horizon Neighbors in Health as vital in finding and assisting people who might not otherwise be looking for, or willing to accept, help. ![]() That training, coupled with CHWs’ intimate knowledge of their community and immediate surroundings, is already assisting those in the program. Cheryl Towns BSN, RN, a Nurse Care Manager for Trenton Health Team Care Management Team, has been able to help Jay deal with a variety of issues. The platform enables the CHW to connect members to needed services, track utilization, document outcomes, and ensure participants are getting the assistance they need. They learn how to work with their patients, identify their needs, connect them with services, and provide information that helps members improve their own understanding of health and how to use their insurance benefits to achieve their personal health goals.ĬHWs use NowPow, an online platform that maintains an up-to-date inventory of services available from local social, non-profit and community service organizations. The CHWs undergo two weeks of training from the Penn Center. CHWs come from the communities where they will be working, a critical factor that, according to the Penn Center, helps build trust and understanding with the individuals the program aims to serve. Joseph’s Health and the Camden Coalition.Ĭommunity care that goes beyond health insurer’s traditional roleĬommunity Health Workers (CHWs), hired by the local health partner with a grant from Horizon and trained by the Penn Center for Community Health Workers, engage directly with patients identified by Horizon BCBSNJ as being at-risk for poor health outcomes. Health organizations working with Horizon BCBSNJ include Atlantic Health Systems, Hackensack Meridian Health, RWJ Barnabas Health, Trenton Health Team, University Hospital, St. Launched in the spring of 2020 at the height of the pandemic, Horizon Neighbors in Health is the largest, most comprehensive program ever created in New Jersey to address social determinants of health. Horizon BCBSNJ, the state’s largest health insurer, is investing $25 million and partnering with some of New Jersey’s most respected health organizations over the next three years on a model that employs local Community Health Workers to connect members with a wide array of services to address challenges hampering their health and well-being. Partnering to improve New Jersey’s health The program, Horizon Neighbors in Health, aims to tackle the social determinants of health (SDOH) – issues such as lack of housing, access to transportation, or food insecurity – that can be the biggest barriers to achieving good health, but that have long been outside the reach of traditional health care. For them, the pandemic has been especially cruel.įor Jay, a new program from Horizon Blue Cross Blue Shield of New Jersey (Horizon BCBSNJ) has been a lifeline. There are thousands of New Jerseyans like Jay, struggling to deal with daily issues – from schooling and feeding their children to maintaining their own mental and physical health – which were difficult before COVID-19. Jay herself has struggled with chronic nerve pain for years while also dealing with seizures and stress-induced pain. Because of the different ages of her children, she had to teach at different levels of learning. Once the pandemic hit, she was providing at-home schooling to all three, from language arts to math to functional living skills. She has tried for years to provide her three autistic sons with a quality education but often runs into issues with her school district. Capabilities & Initiatives Show Capabilities & Initiatives submenuĪs COVID-19 began reshaping our everyday lives, Jay was already struggling to maintain hers.The BCBS System Show The BCBS System submenu.Individuals & Families Show Individuals & Families submenu.Member Services Show Member Services submenu.
0 Comments
Leave a Reply. |
Details
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |